
”Be Good When Things Go Bad”
Dec 13, 2016 - 62:02
Radio and PodcastLive Radio & Podcasts
Many customers nowadays note that “respect” is very important to them and they get angry when they feel “disrespected.” Alan Jackson (The Jackson Group) and Ed Gagnon (Customer Service Solutions) discuss what customers s...
Defining Disrespect is an episode from Stepping Up Service by The MESH. Many customers nowadays note that “respect” is very important to them and they get angry when they feel “disrespected.” Alan Jackson (The Jackson Group) and Ed Gagnon (...
This episode belongs to Stepping Up Service.
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Published Apr 12, 2016, 61:12 long, audio available.