Radio and PodcastRadio and PodcastLive Radio & Podcasts
Designing the Future Employee artwork
Business

Designing the Future Employee

Stepping Up Service by The MESH

May 19, 201643:07Business

As customer service needs continue to change and evolve with time, it is important to make sure the employees we have in the future exhibit the qualities that are going to meet those needs. Like the example of the "Six M...

Related Episodes

Continue listening to more episodes from Stepping Up Service.

”Be Good When Things Go Bad”

Dec 13, 2016 - 62:02

There are some industries where customer perceptions are more based on how you handle the tough situation...

Connecting the Dots

Oct 20, 2016 - 64:48

Ed Gagnon (Customer Service Solutions) shares a personal story about his experience with a telecommunicat...

Appreciating the Employee

Aug 17, 2016 - 56:22

Employees of any organization play a critical role in the level of service that is delivered to customers...

Defining Disrespect

Apr 12, 2016 - 61:12

Many customers nowadays note that “respect” is very important to them and they get angry when they feel “...