Stepping Up Service: ”Be Good When Things Go Bad”
Dec 13, 2016 - 62:02
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We talk a lot on “Stepping Up Service” about listening to the “voice” of the customer to see how we can improve the customer service they receive. But few realize that asking our employees is the second best way of learn...
Listening to the Employee’s Voice is an episode from Stepping Up Service by The MESH. We talk a lot on “Stepping Up Service” about listening to the “voice” of the customer to see how we can improve the customer service they receive. But few...
This episode belongs to Stepping Up Service.
Use the player on this page to stream the episode online.
Published Jun 30, 2015, 50:42 long, audio available.
Dec 13, 2016 - 62:02
Nov 22, 2016 - 59:18
Oct 20, 2016 - 64:48
You can listen to Stepping Up Service: Listening to the Employee’s Voice online on Radio and Podcast. Open the player on this page to stream the available audio.
Stepping Up Service: Listening to the Employee’s Voice is an episode from Stepping Up Service by The MESH.
This episode is 50:42 long.
This episode was published on Jun 30, 2015.
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