Stepping Up Service: ”Be Good When Things Go Bad”
Dec 13, 2016 - 62:02
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The irate customer can be like a time bomb, and its important for anyone in a customer service role to know how to properly "defuse" that customer before things blow up. To help as an example, Ed leads Alan through a sto...
Defusing the Irate Customer is an episode from Stepping Up Service by The MESH. The irate customer can be like a time bomb, and its important for anyone in a customer service role to know how to properly "defuse" that customer before things...
This episode belongs to Stepping Up Service.
Use the player on this page to stream the episode online.
Published Oct 12, 2012, 46:46 long, audio available.
Dec 13, 2016 - 62:02
Nov 22, 2016 - 59:18
Oct 20, 2016 - 64:48
You can listen to Stepping Up Service: Defusing the Irate Customer online on Radio and Podcast. Open the player on this page to stream the available audio.
Stepping Up Service: Defusing the Irate Customer is an episode from Stepping Up Service by The MESH.
This episode is 46:46 long.
This episode was published on Oct 12, 2012.
Aug 17, 2016 - 56:22
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Apr 12, 2016 - 61:12