20 great Customer Service Quotes for 2016

Stepping Up Service by The MESH

Feb 18, 201655:09Business

Sometimes all we need are simple, everyday reminders about the importance of customer service in our organization. Quotes by famous – and sometimes not-so-famous – people can provide us with those reminders in a very mem...

Related Episodes

Continue listening to more episodes from Stepping Up Service.

”Be Good When Things Go Bad”

Dec 13, 2016 - 62:02

There are some industries where customer perceptions are more based on how you handle the tough situation...

Customer Service is the New Marketing

Nov 22, 2016 - 59:18

This month's episode addresses how many market professionals are claiming that customer service is really...

Connecting the Dots

Oct 20, 2016 - 64:48

Ed Gagnon (Customer Service Solutions) shares a personal story about his experience with a telecommunicat...

The 10 Contradictory Values of a Great Customer Service Team

Sep 20, 2016 - 55:00

There are many great values that come to mind when thinking about what makes a great customer service tea...

Appreciating the Employee

Aug 17, 2016 - 56:22

Employees of any organization play a critical role in the level of service that is delivered to customers...

Alan’s Epic Customer Service Story (Rant)

Jun 14, 2016 - 65:07

This month’s episode is different than previous installments; in this episode, Alan Jackson (Bivarus/The...

Designing the Future Employee

May 19, 2016 - 43:07

As customer service needs continue to change and evolve with time, it is important to make sure the emplo...

Defining Disrespect

Apr 12, 2016 - 61:12

Many customers nowadays note that “respect” is very important to them and they get angry when they feel “...