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Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures
Familiarity with a customer’s Standard Operating Procedures is essential when trying to address that specific customer’s product needs. In today’s podcast, Michael explains that it’s not enough to know about...
About This Episode
Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures is an episode from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching. Familiarity with a customer’s Standard Opera...
Podcast
This episode belongs to QBC Executive Coaching - The Complete QBC.
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Episode Details
Published Apr 17, 2008, 0:20:07 long, audio available.
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