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Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures
Familiarity with a customer’s Standard Operating Procedures is essential when trying to address that specific customer’s product needs. In today’s podcast, Michael explains that it’s not enough to know about...
About This Episode
Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures is an episode from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching. Familiarity with a customer’s Standard Opera...
Podcast
This episode belongs to QBC Executive Coaching - The Complete QBC.
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Episode Details
Published Apr 17, 2008, 0:20:07 long, audio available.
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Questions About This Episode
What is Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures about?
Familiarity with a customer’s Standard Operating Procedures is essential when trying to address that specific customer’s product needs. In today’s podcast, Michael explains that it’s not enough to know about your product – you must understand your customers business. He provides two examples where the salesperson suceeds, not by talking about his product, but by [...]
Where can I listen to Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures?
You can listen to Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures online on Radio and Podcast. Open the player on this page to stream the available audio.
Which podcast is Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures from?
Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures is an episode from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching.
How long is this episode?
This episode is 0:20:07 long.
When was this episode published?
This episode was published on Apr 17, 2008.
Can I save Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures for later?
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Are there related episodes from QBC Executive Coaching - The Complete QBC?
Yes. This page shows related episodes from QBC Executive Coaching - The Complete QBC when more episodes are available from the podcast feed.
Quick Answers About This Episode
Where can I listen to Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures?
You can listen to Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures on this page when the episode audio is available from the podcast feed.
Which podcast is this episode from?
Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures is from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching.
What are the episode details?
Published Apr 17, 2008 and 0:20:07 long