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Customer Experience #11: Core Competence – Product Knowledge
In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies for sales people: Product Knowledge. “The key to producing a great customer experience is taking product knowledge, know...
About This Episode
Customer Experience #11: Core Competence – Product Knowledge is an episode from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching. In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies...
Podcast
This episode belongs to QBC Executive Coaching - The Complete QBC.
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Episode Details
Published Apr 3, 2008, 0:14:14 long, audio available.
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Questions About This Episode
What is Customer Experience #11: Core Competence – Product Knowledge about?
In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies for sales people: Product Knowledge. “The key to producing a great customer experience is taking product knowledge, knowing who you’re going to have a chat with and finding out what that person is interested in.†The challenge for a sales [...]
Where can I listen to Customer Experience #11: Core Competence – Product Knowledge?
You can listen to Customer Experience #11: Core Competence – Product Knowledge online on Radio and Podcast. Open the player on this page to stream the available audio.
Which podcast is Customer Experience #11: Core Competence – Product Knowledge from?
Customer Experience #11: Core Competence – Product Knowledge is an episode from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching.
How long is this episode?
This episode is 0:14:14 long.
When was this episode published?
This episode was published on Apr 3, 2008.
Can I save Customer Experience #11: Core Competence – Product Knowledge for later?
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Are there related episodes from QBC Executive Coaching - The Complete QBC?
Yes. This page shows related episodes from QBC Executive Coaching - The Complete QBC when more episodes are available from the podcast feed.
Quick Answers About This Episode
Where can I listen to Customer Experience #11: Core Competence – Product Knowledge?
You can listen to Customer Experience #11: Core Competence – Product Knowledge on this page when the episode audio is available from the podcast feed.
Which podcast is this episode from?
Customer Experience #11: Core Competence – Product Knowledge is from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching.
What are the episode details?
Published Apr 3, 2008 and 0:14:14 long