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Customer Experience #11: Core Competence – Product Knowledge artwork
Business

Customer Experience #11: Core Competence – Product Knowledge

QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching

Apr 3, 20080:14:14Business

In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies for sales people: Product Knowledge. “The key to producing a great customer experience is taking product knowledge, know...

About This Episode

Customer Experience #11: Core Competence – Product Knowledge is an episode from QBC Executive Coaching - The Complete QBC by Quinn Byrne Coaching. In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies...

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This episode belongs to QBC Executive Coaching - The Complete QBC.

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Episode Details

Published Apr 3, 2008, 0:14:14 long, audio available.

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