How to enhance your customer relationship through a mobile app or website

You've worked out how your customer feels about you. Either they want to spend hours gazing into your mobile app or they're here for a good time – but not a long one. How do you construct your mobile app or website accordingly? Joe Brasacchio (Technology Lead) and Stephen Cheshire (UX Principal) from PwC's Digital Services talk about taking the next step in your customer relationship, and how the most successful love affair comes from embracing user behaviour.

You can listen to How to enhance your customer relationship through a mobile app or website online on Radio and Podcast. Open the player on this page to stream the available audio.

How to enhance your customer relationship through a mobile app or website is an episode from PwC's Digital Pulse Podcast by PricewaterhouseCoopers Australia.

This episode is 05:31 long.

This episode was published on Sep 2, 2015.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from PwC's Digital Pulse Podcast when more episodes are available from the podcast feed.