258: When Service Innovation Makes Customer Experience Worse
Jun 18, 2026 - 30:20
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247: What Makes Customers Stay Loyal and Come Back
Summary: What makes a company the kind of brand customers would actually miss if it disappeared tomorrow? In Episode 247 of the Customer Service Revolution Podcast, Denise Thompson and John DiJulius break down the six dr...
About This Episode
247: What Makes Customers Stay Loyal and Come Back is an episode from Customer Service Revolution by John DiJulius. Summary: What makes a company the kind of brand customers would actually miss if it disappeared tomorrow? In Episode 247 of...
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This episode belongs to Customer Service Revolution.
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Episode Details
Published Apr 2, 2026, 41:08 long, audio available.
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