
258: When Service Innovation Makes Customer Experience Worse
Jun 18, 2026 - 30:20
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Why taste, touch, composition, and wisdom may become the most valuable leadership skills in the age of AI. Summary In this episode of The Customer Service Revolution Podcast , John DiJulius interviews bestselling author...
256: Daniel Pink on the Human Skills AI Can't Replace is an episode from Customer Service Revolution by John DiJulius. Why taste, touch, composition, and wisdom may become the most valuable leadership skills in the age of AI. Summary In thi...
This episode belongs to Customer Service Revolution.
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Published Jun 4, 2026, 40:22 long, audio available.