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270: The $100 Million Bet on Human Skills in the AI Era artwork
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270: The $100 Million Bet on Human Skills in the AI Era

Customer Service Revolution by John DiJulius

Sep 10, 202629:58Business

EY is investing $100 million in employee rewards for future-focused skills such as judgment, adaptability, collaboration, leadership, innovation, and exceptional client service. What does that reveal about the future of...