
258: When Service Innovation Makes Customer Experience Worse
Jun 18, 2026 - 30:20
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How Invest West Took What They Learned at The Customer Experience Executive Academy and Built a Customer Experience Culture That Sticks Summary: In this episode of the Customer Service Revolution Podcast, Dave Murray tal...
245: 5 Strategies Invest West Used to Build a Customer Experience Culture That Sticks is an episode from Customer Service Revolution by John DiJulius. How Invest West Took What They Learned at The Customer Experience Executive Academy and B...
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Published Mar 19, 2026, 01:07:21 long, audio available.