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Why Lush radically empowered their front-line teams artwork
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Why Lush radically empowered their front-line teams

Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey

Jan 27, 202066:29Business

Emma Brady is the Customer Experience Manager at Lush Cosmetics, a brand known for their customer service excellence. Recently, Lush won an award for Customer Experience Innovation of the Year (2018). In this episode, Em...

About This Episode

Why Lush radically empowered their front-line teams is an episode from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey. Emma Brady is the Customer Experience Manager at Lush Cosmetics, a brand known for...

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Episode Details

Published Jan 27, 2020, 66:29 long, audio available.