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The secrets behind Flybuys' 25 years of success

Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey

Nov 9, 202052:35Business

Rosemary Martin is the Chief Customer Officer for Flybuys, the most popular customer rewards programme in Australia. In this interview, Rosemary discusses valuable customer insights Flybuys has gained throughout their tw...

About This Episode

The secrets behind Flybuys' 25 years of success is an episode from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey. Rosemary Martin is the Chief Customer Officer for Flybuys, the most popular customer re...

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Episode Details

Published Nov 9, 2020, 52:35 long, audio available.

Questions About This Episode

What is The secrets behind Flybuys' 25 years of success about?

Rosemary Martin is the Chief Customer Officer for Flybuys, the most popular customer rewards programme in Australia. In this interview, Rosemary discusses valuable customer insights Flybuys has gained throughout their twenty-five years of existence, and how the customer experience and the features Flybuys offers have changed during the pandemic. Connect with us: Michael Momsen on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Where can I listen to The secrets behind Flybuys' 25 years of success?

You can listen to The secrets behind Flybuys' 25 years of success online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is The secrets behind Flybuys' 25 years of success from?

The secrets behind Flybuys' 25 years of success is an episode from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey.

How long is this episode?

This episode is 52:35 long.

When was this episode published?

This episode was published on Nov 9, 2020.

Can I save The secrets behind Flybuys' 25 years of success for later?

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Are there related episodes from Customer Experience Leaders | CX tips, insights and practical advice?

Yes. This page shows related episodes from Customer Experience Leaders | CX tips, insights and practical advice when more episodes are available from the podcast feed.

Quick Answers About This Episode

Where can I listen to The secrets behind Flybuys' 25 years of success?

You can listen to The secrets behind Flybuys' 25 years of success on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

The secrets behind Flybuys' 25 years of success is from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey.

What are the episode details?

Published Nov 9, 2020 and 52:35 long