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Rosemary Martin is the Chief Customer Officer for Flybuys, the most popular customer rewards programme in Australia. In this interview, Rosemary discusses valuable customer insights Flybuys has gained throughout their tw...
The secrets behind Flybuys' 25 years of success is an episode from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey. Rosemary Martin is the Chief Customer Officer for Flybuys, the most popular customer re...
This episode belongs to Customer Experience Leaders | CX tips, insights and practical advice.
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Published Nov 9, 2020, 52:35 long, audio available.
Rosemary Martin is the Chief Customer Officer for Flybuys, the most popular customer rewards programme in Australia. In this interview, Rosemary discusses valuable customer insights Flybuys has gained throughout their twenty-five years of existence, and how the customer experience and the features Flybuys offers have changed during the pandemic. Connect with us: Michael Momsen on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.
You can listen to The secrets behind Flybuys' 25 years of success online on Radio and Podcast. Open the player on this page to stream the available audio.
The secrets behind Flybuys' 25 years of success is an episode from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey.
This episode is 52:35 long.
This episode was published on Nov 9, 2020.
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You can listen to The secrets behind Flybuys' 25 years of success on this page when the episode audio is available from the podcast feed.
The secrets behind Flybuys' 25 years of success is from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey.
Published Nov 9, 2020 and 52:35 long