A radically different approach to the aged-care sector
Dec 21, 2020 - 55:34
Radio and PodcastLive Radio & PodcastsBusiness
What you can learn about CX from the aged care sector
Alana Parker is the Chief Marketing Officer at the Royal Freemasons' Benevolent Institution (RFBI). Alana is an experienced marketing and communications professional with over 20 years' experience, spanning both the for...
Related Episodes
Continue listening to more episodes from Customer Experience Leaders | CX tips, insights and practical advice.
How Australia's leading pharmacy chain manages CX
Dec 7, 2020 - 31:30
The secrets behind Flybuys' 25 years of success
Nov 9, 2020 - 52:35
How Bunnings maintains a 90% staff retention rate
Oct 26, 2020 - 35:14
Turning your customers into your greatest marketing asset
Feb 10, 2020 - 46:56
Why Lush radically empowered their front-line teams
Jan 27, 2020 - 66:29
BONUS: We're back for 2020 with some special announcements
Jan 20, 2020 - 3:48
How to spend $129M on customer experience transformation
Dec 9, 2019 - 41:00