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What you can learn about CX from the aged care sector artwork
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What you can learn about CX from the aged care sector

Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey

Nov 23, 202033:37Business

Alana Parker is the Chief Marketing Officer at the Royal Freemasons'​ Benevolent Institution (RFBI). Alana is an experienced marketing and communications professional with over 20 years' experience, spanning both the for...

About This Episode

What you can learn about CX from the aged care sector is an episode from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey. Alana Parker is the Chief Marketing Officer at the Royal Freemasons'​ Benevolent...

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Episode Details

Published Nov 23, 2020, 33:37 long, audio available.

Questions About This Episode

What is What you can learn about CX from the aged care sector about?

Alana Parker is the Chief Marketing Officer at the Royal Freemasons'​ Benevolent Institution (RFBI). Alana is an experienced marketing and communications professional with over 20 years' experience, spanning both the for-profit and not-for-profit sectors. In this episode, she shares the insights she's gained working in the aged care sector, how to work with your customers to change their perceptions, and how the aged care sector is dealing with the pandemic. Connect with us: Michael Momsen on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

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Which podcast is What you can learn about CX from the aged care sector from?

What you can learn about CX from the aged care sector is an episode from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey.

How long is this episode?

This episode is 33:37 long.

When was this episode published?

This episode was published on Nov 23, 2020.

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Are there related episodes from Customer Experience Leaders | CX tips, insights and practical advice?

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Where can I listen to What you can learn about CX from the aged care sector?

You can listen to What you can learn about CX from the aged care sector on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

What you can learn about CX from the aged care sector is from Customer Experience Leaders | CX tips, insights and practical advice by Adam Jaffrey.

What are the episode details?

Published Nov 23, 2020 and 33:37 long