Ep. 386: "Find the Higher Needs" – The Power of Cultural Intelligence in Facility Management and the Workplace with Joseph Diaz, CFM, SFP of PWT

Joseph Diaz, CFM, SFP is Associate Projects Director at PWT in León, Guanajuato, Mexico where he is a VP at IFMA Mexico and passionate about Facilities, Project and Construction Management. Mike Petrusky asks Joseph about his perspectives on the facility management industry and the importance of change management when seeking to meet the higher needs of the people in our organizations. They explore the value of cultural intelligence in managing complex environments and understanding human behavior in the workplace today. Joseph believes that paying attention to simple things and understanding the needs of both the company and people so we must have a holistic view of the built environment and the workplace. Mike and Joseph share about the power of our IFMA community as they offer you the encouragement and inspiration needed to be a Workplace Innovator in your organization! Connect with Joseph on LinkedIn: Learn more about PWT: Find out more about IFMA: Discover free resources and explore past interviews at: Learn more about Eptura™: Connect with Mike on LinkedIn:

You can listen to Ep. 386: "Find the Higher Needs" – The Power of Cultural Intelligence in Facility Management and the Workplace with Joseph Diaz, CFM, SFP of PWT online on Radio and Podcast. Open the player on this page to stream the available audio.

Ep. 386: "Find the Higher Needs" – The Power of Cultural Intelligence in Facility Management and the Workplace with Joseph Diaz, CFM, SFP of PWT is an episode from Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology by Mike Petrusky.

This episode is 19:17 long.

This episode was published on Jan 27, 2026.

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