Ep. 397: "Ahead by a Century" – AI Ethics, Continuous Learning, and the Future of Facility Management with Lorri Rowlandson of BGIS

Lorri Rowlandson is Senior Vice President, Strategy and Innovation at BGIS where she is a strategic and operational real estate executive with global experience delivering integrated real estate services in a distributed portfolio of diverse assets. Mike Petrusky asks Lorri about her updated perspectives on delivering "practical innovation" in the workplace with a focus on measurable results rather than just ideas or "innovation theater". They explore how AI and automation are rapidly evolving and encourage FM professionals to view change through a variety of lenses including personal productivity, organizational efficiency, and client value creation. Lorri says that leadership and change management, including emotional intelligence and process documentation, are essential skills today when adopting new technologies and optimizing operations. Curiosity, creativity, and problem-solving are more valuable than static knowledge, which is increasingly accessible via AI tools, so Lorri shares how workplace leaders can continuously upskill to prepare for the future. A sense of humor, pop culture references, and staying connected with industry peers contribute to a vibrant and innovative workplace culture, so Mike and Lorri offer the practical advice and the inspiration you will need to be a Workplace Innovator in your organization! Connect with Lorri on LinkedIn: Learn more about BGIS: Find out more about Eptura Flex/26 New York: Watch the podcast on YouTube: Discover free resources and explore past interviews at: Learn more about Eptura™: Connect with Mike on LinkedIn:

You can listen to Ep. 397: "Ahead by a Century" – AI Ethics, Continuous Learning, and the Future of Facility Management with Lorri Rowlandson of BGIS online on Radio and Podcast. Open the player on this page to stream the available audio.

Ep. 397: "Ahead by a Century" – AI Ethics, Continuous Learning, and the Future of Facility Management with Lorri Rowlandson of BGIS is an episode from Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology by Mike Petrusky.

This episode is 29:04 long.

This episode was published on Apr 14, 2026.

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