Ep. 404: "What are the Outcomes?" – AI Strategies for Building the Responsive Workplace of the Future with Rebecca Swanner of HED

Rebecca Swanner is Associate Principal and a Senior Workplace Design Leader at HED where she is passionate about creating interiors that strengthen culture, support the evolving nature of work, and amplify human potential. Mike Petrusky asks Rebecca why she believes that workplace leaders should initiate big picture conversations about desired outcomes before making workspace or logistical decisions. They explore how AI is absorbing low cognitive load tasks, increasing the need for humans to focus on strategic and creative work while leading to a "cognitive bar" that requires protecting focus. Rebecca says the workforce is ready for more responsive workspaces that use wearable tech and data to adapt environments to personal needs and tasks. By dynamically adjusting lighting, temperature, and acoustics using real-time biometric data, we can begin to optimize human performance. Effective workplace transformation requires piloting and iterating designs and success metrics should shift from measuring occupancy to measuring outcomes as the future of work will be more integrated, asynchronous, and hybrid. Tune in as Mike and Rebecca offer some practical advice and the inspiration you need to be a Workplace Innovator in your organization! Connect with Rebecca on LinkedIn: Learn more about HED: Read about HED Intelligence in PLACE: Watch the podcast on YouTube: Discover free resources and explore past interviews at: Learn more about Eptura™: Connect with Mike on LinkedIn:

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Ep. 404: "What are the Outcomes?" – AI Strategies for Building the Responsive Workplace of the Future with Rebecca Swanner of HED is an episode from Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology by Mike Petrusky.

This episode is 26:04 long.

This episode was published on Jun 2, 2026.

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