
Retailers Are Drowning in Data. Is AI a Life Preserver?
Jul 28, 2026 - 16:50
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Kristy Ellmer and Julia Dhar, co-authors of How Change Really Works and founders of BCG’s Behavioral Science Lab, explain why so many transformations fail and what the science says separates success from failure. They br...
Is Your AI Rollout Built to Fail? is an episode from The So What from BCG by Boston Consulting Group BCG. Kristy Ellmer and Julia Dhar, co-authors of How Change Really Works and founders of BCG’s Behavioral Science Lab, explain why so many...
This episode belongs to The So What from BCG.
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Published Aug 11, 2026, 24:36 long, audio available.