Is AI Making Brands Lose Their Souls?
Jun 20, 2026 - 29:03
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Your Customers Are Deciding What AI Decides. Are You Ready for That?
How will customers decide which decisions to hand over to AI? As AI agents move to the front of the customer journey, brands are no longer competing for attention. They're competing for selection. And in many cases, they...
About This Episode
Your Customers Are Deciding What AI Decides. Are You Ready for That? is an episode from The Intuitive Customer - Improve Your Customer Experience To Gain Growth by Colin Shaw. How will customers decide which decisions to hand over to AI? As...
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This episode belongs to The Intuitive Customer - Improve Your Customer Experience To Gain Growth.
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Episode Details
Published Feb 28, 2026, 30:16 long, audio available.
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