Why Memory Matters More Than Your Customer Experience - Part 1
Aug 1, 2026 - 31:37
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AI-First Is Smart. AI-Only Is A Slow Motion Mistake.
After more than a decade of companies pouring money, technology, and consultants into customer experience, US customer satisfaction sits almost exactly where it did in 2013. Flat. Now AI arrives as the promised cavalry —...
About This Episode
AI-First Is Smart. AI-Only Is A Slow Motion Mistake. is an episode from The Intuitive Customer - Improve Your Customer Experience To Gain Growth by Colin Shaw. After more than a decade of companies pouring money, technology, and consultants...
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This episode belongs to The Intuitive Customer - Improve Your Customer Experience To Gain Growth.
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Episode Details
Published Jul 4, 2026, 26:31 long, audio available.
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