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Why We Miss The "Old Days" Even If They Were Bad: What Does It Mean For Customer Experience?
Nostalgia isn't just "remembering the good old days." It's a bittersweet emotion—the strange mix of warmth, loss, pride, and longing that can make you feel good… even when the memory you're describing sounds objectively...
About This Episode
Why We Miss The "Old Days" Even If They Were Bad: What Does It Mean For Customer Experience? is an episode from The Intuitive Customer - Improve Your Customer Experience To Gain Growth by Colin Shaw. Nostalgia isn't just "remembering the go...
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This episode belongs to The Intuitive Customer - Improve Your Customer Experience To Gain Growth.
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Episode Details
Published Jun 6, 2026, 28:28 long, audio available.
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