Is AI Making Brands Lose Their Souls?
Jun 20, 2026 - 29:03
Radio and PodcastLive Radio & PodcastsBusiness
When Rebrands Go Wrong: Lessons for Customer Experience Leaders
In this episode of The Intuitive Customer , Professor Ryan Hamilton is joined by guest host Ben Shaw to explore the high-stakes world of rebranding. From Cracker Barrel's logo backlash to Jaguar's radical design overhaul...
About This Episode
When Rebrands Go Wrong: Lessons for Customer Experience Leaders is an episode from The Intuitive Customer - Improve Your Customer Experience To Gain Growth by Colin Shaw. In this episode of The Intuitive Customer , Professor Ryan Hamilton i...
Podcast
This episode belongs to The Intuitive Customer - Improve Your Customer Experience To Gain Growth.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published Oct 10, 2025, 36:35 long, audio available.
Related Episodes
Continue listening to more episodes from The Intuitive Customer - Improve Your Customer Experience To Gain Growth.
How To Decide When Top Use a Human vs AI - A Decision Making Framework
May 23, 2026 - 35:02
The Customer Experience Paradigm Has Hit Its Limits. What Comes Next?
May 9, 2026 - 27:37
Are Companies Profiting From Your Anger?
Mar 28, 2026 - 30:58
Segments of One: The Promise, the Peril, and the Practicality of Micro-Targeting
Mar 15, 2026 - 26:58
Your Customers Are Deciding What AI Decides. Are You Ready for That?
Feb 28, 2026 - 30:16