253. The North Star of Legendary Customer Experience w/ Danielle Lipari-Mareth

A home is one of the most significant, important purchases people make. But that doesn’t mean the process is easy. And unfortunately, it’s not always the most enjoyable. Building and buying a new home can be an extremely stressful experience. But it doesn’t have to be! Today we speak with Danielle Lipari-Mareth , Vice President of Sales and Marketing at Lennar in Austin, Texas. Lennar’s mission is to pair the right home to every buyer and provide a top-of-the-line experience throughout the entire process. Danielle’s expertise and insight transcend real estate and translate across industries. Listen in to learn: How shifting to perspective to the buyer’s side of the customer journey makes better sales and marketing How to make sure you’re treating your customer as an individual, not a sale Why a healthy marriage between sales and marketing is essential for customer experience What it means to make legendary customer experience your North Star What the role of humans are in new home sales More information about Danielle Lipari-Mareth and today’s topics: LinkedIn Profile: Company Website: Other Relevant Links: Lennar Mortgage

You can listen to 253. The North Star of Legendary Customer Experience w/ Danielle Lipari-Mareth online on Radio and Podcast. Open the player on this page to stream the available audio.

253. The North Star of Legendary Customer Experience w/ Danielle Lipari-Mareth is an episode from The Customer Experience Podcast by BombBomb.

This episode is 46:37 long.

This episode was published on May 30, 2023.

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