271. Leveling Up Customer Interactions via Genuine Care w/ Angela Alea
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267. Self-Service vs Human Touch: Balancing Customer Sentiment w/ Michelle Randall
This call may be recorded for quality assurance purposes. We’ve all heard it, but what does it really mean? A happy, engaged and empowered agent leads to a happy, engaged and empowered customer. In this episode, we meet...
About This Episode
267. Self-Service vs Human Touch: Balancing Customer Sentiment w/ Michelle Randall is an episode from The Customer Experience Podcast by BombBomb. This call may be recorded for quality assurance purposes. We’ve all heard it, but what does i...
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This episode belongs to The Customer Experience Podcast.
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Published Oct 3, 2023, 29:49 long, audio available.
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