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#48 - Designing for trust with Sarah Drummond

Service Design Podcast by Service Design Podcast

Jun 7, 202301:05:41Arts

Leading up to her captivating talk at Knight Moves' Arena last month about ‘Trust Falls: catching users when they fall', we welcomed design strategist Sarah Drummond in our studio in Ghent. We talk about how to build tru...

About This Episode

#48 - Designing for trust with Sarah Drummond is an episode from Service Design Podcast by Service Design Podcast. Leading up to her captivating talk at Knight Moves' Arena last month about ‘Trust Falls: catching users when they fall', we w...

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Episode Details

Published Jun 7, 2023, 01:05:41 long, audio available.

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What is #48 - Designing for trust with Sarah Drummond about?

Leading up to her captivating talk at Knight Moves' Arena last month about ‘Trust Falls: catching users when they fall', we welcomed design strategist Sarah Drummond in our studio in Ghent. We talk about how to build trust in the design process, innovation vs. familiarity and the value of predictable actions for users in order to trust the systems they use. Get immersed in this fascinating topic and learn how to design for trust.

Where can I listen to #48 - Designing for trust with Sarah Drummond?

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Which podcast is #48 - Designing for trust with Sarah Drummond from?

#48 - Designing for trust with Sarah Drummond is an episode from Service Design Podcast by Service Design Podcast.

How long is this episode?

This episode is 01:05:41 long.

When was this episode published?

This episode was published on Jun 7, 2023.

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Are there related episodes from Service Design Podcast?

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Where can I listen to #48 - Designing for trust with Sarah Drummond?

You can listen to #48 - Designing for trust with Sarah Drummond on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

#48 - Designing for trust with Sarah Drummond is from Service Design Podcast by Service Design Podcast.

What are the episode details?

Published Jun 7, 2023 and 01:05:41 long