
#65 - Modernising digital services at scale with Hefen Wong
Apr 14, 2026 - 55:56
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We visit Sheila Kesselaers and Tomas De Preter at Reynaers Group HQ: how do they grow the shift to a Customer Experience mindset at a systems company in the world of building elements?
#64 - Building customer experience with Sheila Kesselaers and Tomas De Preter is an episode from Service Design Podcast by Service Design Podcast. We visit Sheila Kesselaers and Tomas De Preter at Reynaers Group HQ: how do they grow the shi...
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Published Mar 9, 2026, 47:15 long, audio available.