#65 - Modernising digital services at scale with Hefen Wong
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We visit Sheila Kesselaers and Tomas De Preter at Reynaers Group HQ: how do they grow the shift to a Customer Experience mindset at a systems company in the world of building elements?
#64 - Building customer experience with Sheila Kesselaers and Tomas De Preter is an episode from Service Design Podcast by Service Design Podcast. We visit Sheila Kesselaers and Tomas De Preter at Reynaers Group HQ: how do they grow the shi...
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Published Mar 9, 2026, 47:15 long, audio available.
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We visit Sheila Kesselaers and Tomas De Preter at Reynaers Group HQ: how do they grow the shift to a Customer Experience mindset at a systems company in the world of building elements?
You can listen to #64 - Building customer experience with Sheila Kesselaers and Tomas De Preter online on Radio and Podcast. Open the player on this page to stream the available audio.
#64 - Building customer experience with Sheila Kesselaers and Tomas De Preter is an episode from Service Design Podcast by Service Design Podcast.
This episode is 47:15 long.
This episode was published on Mar 9, 2026.
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You can listen to #64 - Building customer experience with Sheila Kesselaers and Tomas De Preter on this page when the episode audio is available from the podcast feed.
#64 - Building customer experience with Sheila Kesselaers and Tomas De Preter is from Service Design Podcast by Service Design Podcast.
Published Mar 9, 2026 and 47:15 long