8: Tim Doot Becoming More Partner Than Vendor

Burr Oak Tool, a leading manufacturer in the HVAC industry, has long implemented lean practices in their operations. But when Tim Doot arrived as a corporate VP he made sure that philosophy carried into the sales department as well. By examining data from every part of the sales process, the Burr Oak team was able to eliminate wasteful practices and identify the "best of the best" customers. And while drastic change like this often doesn't stick, they're still going strong. Tim tells us how they've sustained success, as well as… A little-known cost of "bad customers" The numbers behind your best prospects Rethinking your sales relationships Why you can't neglect post-sale service And more

You can listen to 8: Tim Doot Becoming More Partner Than Vendor online on Radio and Podcast. Open the player on this page to stream the available audio.

8: Tim Doot Becoming More Partner Than Vendor is an episode from Sales Process Excellence Podcast by Michael Webb.

This episode is 36:04 long.

This episode was published on Dec 19, 2018.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Sales Process Excellence Podcast when more episodes are available from the podcast feed.