1: Steve Hollingsworth The Systems Thinking Approach to Business Problems

When things are going wrong in a business, it's the tendency of many managers and owners to blame employees. But, says Steve Hollingsworth, principal consultant at Ottimizzi, you should focus on the processes and needed changes there, not the people stuck working in those processes. This is especially true in sales and marketing – the lifeblood of any business. By collecting the right data, getting feedback from those involved, and making employees part of the solution, you'll not only improve individual processes but also create a culture of continuous improvement. Steve and I dive deep into this topic during the interview, covering… How to eliminate friction between your company's departments The role of systems thinking in sales and marketing Strategies for overcoming "Initiative Fatigue" Ways to get buy-in from employees to create momentous change And more

You can listen to 1: Steve Hollingsworth The Systems Thinking Approach to Business Problems online on Radio and Podcast. Open the player on this page to stream the available audio.

1: Steve Hollingsworth The Systems Thinking Approach to Business Problems is an episode from Sales Process Excellence Podcast by Michael Webb.

This episode is 37:59 long.

This episode was published on Aug 14, 2018.

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