Your Clinic Says “Respect.” What Happens When a Client Starts Shouting? - ep 287
A client begins shouting at someone on reception. A colleague steps between them, and the clinic leader backs the team by respectfully endin...
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Paws Claws & Wet Noses | Veterinary Podcast
For veterinary professionals (veterinarians and veterinary nurses + veterinary support staff) working or wanting to work in New Zealand. This podcast helps veterinarians | businesses | jobs...
Episodes
20 of 323 episodes
Your Job Ad Says 'Supportive Team.' But Who Are They? - ep 286
Your Job Ad Says "Supportive Team." But Who Are They? A new grad dreading her first large bitch spay asks a senior vet to be on hand. The se...
The Cake Problem: Why Your Best Recruitment Evidence Is the Stuff You Never Think to Mention - ep 285
"The Cake Problem": Why Your Best Recruitment Evidence Is the Stuff You Never Think to Mention Every Thursday, one vet bakes a cake for the...
The Message vs The Moment: Why 'Small, Hardworking, Friendly Team' Doesn't Work - 284
The R in REAL+CULTURE+STORY: Why "Great Team" Job Ads Don't Work One letter. One question every vet clinic job ad needs to answer: is what y...
What Every "Vet Clinic Job Ad" Elephant Has In Common - ep 283
What Every "Vet Clinic Job Ad" Elephant Has In Common Eight weeks. Seven elephants. One pattern. In the series finale of The Elephant In The...
Corporate or independent — does your job ad say? - ep. 282
Everyone in veterinary has an opinion about corporate versus independent ownership. Strong ones, in both directions. But almost nobody says...
The New Grad Experience — What's Promised vs What's Real - 281
Some vets and nurses leave the profession far too soon. You probably know of at least one yourself. In this sixth episode of The Elephant In...
Competitive Remuneration - two job ad words that say nothing - 280
What's the single most important thing vets and nurses need to see in a job ad? Research says it's pay. By a country mile. And yet most vet...
After Hours - What The Job Ad Never Says - 279
If you're responsible for hiring at your vet clinic, do you have dread words? Words you know you have to include in the job ad, but the mome...
The skills shortage is real. But it's not why your ad isn't working - the elephant in the room - ep. 278
The skills shortage is real. But it's not why your ad isn't working - the elephant in the room - ep. 278 Two clinics. Same town. Same skills...
Why your job ad gets views but not applications - The Elephant in the Room - ep. 277
If you've ever looked at your job ad dashboard and wondered why the views are high and the applications aren't — this episode is about one o...
The reputation that travels everywhere except the job ad - ep. 276
There's a clinic not too far from you right now that everyone in the profession knows about. The vets know. The nurses know. The locums know...
The good stuff your job ad never gets to say - ep 275
Most clinics have their most honest conversation about culture when someone's leaving. The vet or nurse is in their last week, and suddenly...
You Have a Great Culture. So Why Is It So Hard to Hire? ep 274
You have a great culture. Your team would back that up. So why is it sooooo! hard to find vets and nurses who want to work there? The answer...
Vanilla Job Ads From Vanilla Clinics Get Vanilla Applications - ep 273
Your job ad has a requirements list. Must be a team player. Must thrive in a fast-paced environment. Must do one weekend in four. And you're...
Why Your Clinic Values Belong Everywhere Except Your Job Ad - ep. 272
Your clinic values are genuine. The team really is supportive. You really do care about animal welfare. So why is stating that in your job a...
Testimonials vs Reviews: Why One Works and One Doesn't - ep. 271
There's a glowing quote from a team member on your careers site or in your job ad. It's positive, it's genuine — and it's doing almost nothi...
What AI Says About Your Clinic When Vets and Nurses Search for You - 270
If you've ever posted a job ad and wondered why the right vets and nurses aren't applying — this episode is for you. Something has shifted i...
That’s Not How We Do Things Around Here” — When Tactical Solutions Won’t Fix a Thinking Problem - Recruitment Stuck - 269
"Julie - That’s not how we do things around here.” It’s one of the most honest responses Julie South hears from clinics when new ideas are i...
“We’ve Tried Social Media” — Why It Doesn’t Lead to Applications - Getting Beyond Recruitment Stuck - 268
“We’ve tried social media. It didn’t work.” It’s something Julie South hears often from clinics that have already put time and effort into p...