Ep 254 Shop Talk: Year-End Wins, Workflow Overhauls, and What’s Next for 2026

If you’ve ever reached the end of a year and wondered how so much happened so fast, you’re in good company. In this December Shop Talk, Brianna and Whitney look back on a whirlwind year and unpack the wins, challenges, and ‘aha’ moments that shaped both their lives and their travel businesses. They dig into how AI has become a game-changing partner in everything from client experience to team operations, and why building stronger workflows has opened up space for more strategic thinking. The conversation also explores shifting goals around profitability, capacity, and lifestyle as they plan for a sustainable year ahead. It’s an honest, energizing reflection that invites every travel advisor to reconsider what’s working, what’s not, and what possibilities lie ahead.

You can listen to Ep 254 Shop Talk: Year-End Wins, Workflow Overhauls, and What’s Next for 2026 online on Radio and Podcast. Open the player on this page to stream the available audio.

Ep 254 Shop Talk: Year-End Wins, Workflow Overhauls, and What’s Next for 2026 is an episode from Masters in Travel by Whitney Shindelar and Brianna Glenn.

This episode is 00:51:34 long.

This episode was published on Dec 16, 2025.

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