Ep 267 How I Use AI at Every Stage of the Client Process

In this solo episode, Brianna walks through exactly how she uses AI inside her travel business, from the first client inquiry all the way through final itinerary delivery. Rather than focusing on tools or theory, she breaks down the real, behind-the-scenes workflows that help her move faster, think more clearly, and execute at a higher level. She shares how AI supports consult prep, shapes her North Star brief, enhances research and design, and streamlines communication with both clients and DMCs. Throughout the episode, she emphasizes that AI is not replacing her expertise, but strengthening it. The result is a more structured, strategic, and elevated client experience from start to finish. If you have been wondering how to actually apply AI in your travel business, this episode gives you a clear and practical roadmap.

You can listen to Ep 267 How I Use AI at Every Stage of the Client Process online on Radio and Podcast. Open the player on this page to stream the available audio.

Ep 267 How I Use AI at Every Stage of the Client Process is an episode from Masters in Travel by Whitney Shindelar and Brianna Glenn.

This episode is 00:33:09 long.

This episode was published on Mar 31, 2026.

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