Ep 294 Shop Talk: Teaching Your Team to Think Like You
Handing off tasks is easy. Handing off judgment is where most travel advisors get stuck. In this Shop Talk, Whitney and Brianna debrief thei...
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Masters in Travel
Become a Paid Subscriber: How did the most successful travel advisors grow their business and what advice do they have for those newer to the industry? What can we learn from professionals o...
Episodes
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Ep 293 The Baton Pass
The restructure fails when judgment never transfers. In part two of this two-part series, Brianna introduces what she calls the baton pass:...
Ep 292 The Quality Control Trap
Hiring help doesn't get you out of the middle of your business. Brianna breaks down the quality control trap, where a team member does the w...
Ep 291 The Legal Blind Spots That Could Harm Your Travel Business
Most travel advisors have never read their own host agreement fine print. That gap can cost real money. Brianna sits down with Gunes Hopson,...
Ep 290 Shop Talk: Saying Yes to the Big Number and What It Actually Costs
In this month's Shop Talk, Whitney and Brianna reconnect after five months apart and compare notes on what shifted. Whitney shares the deleg...
Ep 289 [REPLAY] On DMCs: A candid conversation with a DMC partner
In this conversation on DMCs, Whitney flips the script and chats with Hicham Mhammedi Alaoui, co-founder of Experience Morocco and The Trave...
Ep 288 [REPLAY] on Dmcs: A Conversation With Travel Advisors PT 2
How can travel advisors create partnerships with DMCs that feel more like collaborations and less like transactions? Joining Whitney for Par...
Ep 287 [REPLAY] on Dmcs: A Conversation With Travel Advisors PT 1
Sometimes you love them, sometimes they drive you crazy...this week, we're talking all about Destination Management Companies (DMCs)! Season...
Ep 286 [REPLAY] It’s a “Yes” Until It’s a “No”
When a new inquiry comes in, how do you approach it? In today's episode, Jeremy Sulek of Jetset World Travel shares his less conventional ap...
Ep 285 [REPLAY] How to Find Your Way Into the World of Incentive Travel
We asked listeners on our Instagram what topics you want to hear on the podcast, and the topic of "incentive travel" was one. So today, Brit...
Ep 284 [REPLAY] How to Pitch Local Media
How to pitch the media is a topic our guest on today's episode knows inside and out. Listen in as Jenn Lee, now President and CMO of Travel...
Ep 283 [REPLAY] How to Scale + Grow Your Travel Business With an Employee Model
Join Brianna and guest Erica Carr for a conversation on their innovative approaches to scaling a travel business with an employee model, fro...
Ep 282 [REPLAY] Increase sales in your travel business without that "sales ick"
Love travel and planning it, but hate the sales part? In this episode, Brianna and guest Glenda from The Art of Selling Travel delve into th...
Ep 281 [REPLAY] Shifting Your Mindset in How you Deal with Yourself in Your Business
Mindset is a topic that we hear about in our personal lives and in our professional lives. It is a topic that lingers behind all decisions t...
280 Soulful Experience w/ AmaWaterways
In this solo episode, Brianna closes the loop on her recent AmaWaterways Soulful Experience sailing through Portugal’s Douro River and refle...
Ep 279 [REPLAY] Going Solo or Joining a Team; How to Know What’s Right for You
You may be interested in being a travel advisor, but are you also interested in being an entrepreneur? Sometimes running a travel advisor bu...
Ep 278 What Travel Advisors Can Learn From Aman-Level Luxury Hospitality
In this episode of Masters in Travel, Brianna sits down with Olivia Tambosso, a luxury travel advisor whose career began on the inside of on...
Ep 277 How to Turn Every Trip Into a Marketing Engine
In this solo episode, Brianna walks travel advisors through the exact mindset shift and planning process that turns a trip from a one-time e...
Ep 276 From Spa Treatments to Wellness Retreats
In this episode of Masters in Travel, Whitney is joined by Kate for a thoughtful and practical conversation about the wide spectrum of spa,...
Ep 275 Family Friendly Hotels
Family-friendly hotels are often misunderstood, with many properties claiming the label without truly designing for how families actually tr...