Don't Autopsy your Audience
An important concept most people don't consider is WHEN to ask for feedback. It is typically asked at the END of an event - after the webina...
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Keep Your Customers Forever
It is so *avoidable*. Customers who silently vanish, members who unsubscribe without reason, students who don't return for your next course, clients who disengage. In this era of exponential...
Keep Your Customers Forever Podcast Guide
Listen to Keep Your Customers Forever, a Business podcast by Dr. Matt Champagne. Stream 8 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
Show Topic
Browse this show under Business podcasts.
Episodes
8 episodes are available for this podcast.
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Explore Business podcasts, India podcasts and English podcasts.
Episodes
8 episodesWhat Everyone Overlooks when Gathering Feedback
When we ask customers, clients, members, students, or attendees for FEEDBACK, we must include both the HOW and the WHY in our instructions....
Closing the Loop with Your Audience
The greatest positive impact you can have on your "audience" (clients, members, students, attendees, customers) is to "close-the-loop": shar...
Goals Are For Losers
Visit http://matthewchampagne.com/Kirkpatrick/ while you listen to this episode - a special infographic for all Kirkpatrick fans ! Goals don...
Episode 004 - Why survey results are often so wrong
The most critical metric when gathering feedback from our people is the same metric that is totally ignored. If you don't know your RESPONSE...
007: It works for me, it will work for you
We can be super choosy. With so many people selling us tools and methods and apps that (they say) we absolutely MUST have for our business o...
003: Three billion reasons you don't want satisfied customers
We need to stop trying to satisfy our customers, members and clients, and focus on turning them into LIFERS - folks that aren't going to lea...
006: This season's most harmful survey practice
You've seen others use it and wonder if you should use it yourself: the technique where you segment or bucket prospects. This practice viola...
Questions About Keep Your Customers Forever
Where can I listen to Keep Your Customers Forever episodes?
You can listen to Keep Your Customers Forever episodes online on Radio and Podcast. Open an episode and the site player will stream the available audio.
What is Keep Your Customers Forever about?
Keep Your Customers Forever is listed as a Business show. The show language is listed as English.
How many Keep Your Customers Forever episodes are listed?
This page lists 8 episodes for Keep Your Customers Forever.
Quick Answers About Keep Your Customers Forever
Where can I listen to Keep Your Customers Forever?
You can listen to Keep Your Customers Forever episodes on this page by opening an episode and using the site player.
What type of podcast is Keep Your Customers Forever?
Keep Your Customers Forever is listed as a Business show by Dr. Matt Champagne.
How many episodes are available?
This page lists 8 episodes for Keep Your Customers Forever where feed data is available.