Radio and PodcastLive Radio & PodcastsOpening Radio and Podcast...
Radio and PodcastLive Radio & PodcastsFetching podcast shows and categories...
Radio and PodcastLive Radio & PodcastsFetching podcast episodes...
It is so *avoidable*. Customers who silently vanish, members who unsubscribe without reason, students who don't return for your next course, clients who disengage. In this era of exponential...
An important concept most people don't consider is WHEN to ask for feedback. It is typically asked at the END of an event - after the webina...
When we ask customers, clients, members, students, or attendees for FEEDBACK, we must include both the HOW and the WHY in our instructions....
The greatest positive impact you can have on your "audience" (clients, members, students, attendees, customers) is to "close-the-loop": shar...
Visit http://matthewchampagne.com/Kirkpatrick/ while you listen to this episode - a special infographic for all Kirkpatrick fans ! Goals don...
The most critical metric when gathering feedback from our people is the same metric that is totally ignored. If you don't know your RESPONSE...
We can be super choosy. With so many people selling us tools and methods and apps that (they say) we absolutely MUST have for our business o...
We need to stop trying to satisfy our customers, members and clients, and focus on turning them into LIFERS - folks that aren't going to lea...
You've seen others use it and wonder if you should use it yourself: the technique where you segment or bucket prospects. This practice viola...