
460: CX Cast Replay – How Fujitsu Europe Scaled CX Transformation
Aug 13, 2026 - 47:25
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AI isn't killing design — but it is reshaping workflows, roles, and expectations. Principal Analyst Gina Bhawalkar joins the CX Cast to discuss her findings from interviews with design leaders.
449: How AI Shifts Design Work To The Left is an episode from Forrester's CX Cast by Forrester. AI isn't killing design — but it is reshaping workflows, roles, and expectations. Principal Analyst Gina Bhawalkar joins the CX Cast to discuss...
This episode belongs to Forrester's CX Cast.
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Published May 22, 2026, 29:48 long, audio available.