EP175: In the Flow, On the Go, and In the Know!

Experience This! by Joey Coleman and Dan Gingiss (396264)

Nov 1, 202228:06Business

Learn about a less than logical checkout experience, the evolving role of mobile apps in banking, and an UN-VEGAS hotel in Las Vegas. Bite-Sized Delight From the Episode: • Sequencing of Customer Interactions Matters Mor...

Related Episodes

Continue listening to more episodes from Experience This!.

EP185: Reading, Resigning, and Retaining!

Feb 28, 2023 - 01:19:35

Learn about the must-read employee experience book of 2023, the shocking stats behind the biggest challen...

EP184: Computers, Computers, and More Computers!

Feb 21, 2023 - 51:53

Learn about how ChatGPT and other AI software can create an entire episode of Experience This, the best C...

EP183: Super Fans, Super Stars, and Super Answers!

Feb 14, 2023 - 59:50

Learn about the must-read customer experience book of 2023, how rockstars connect with their raving fans,...

EP182: Avoiding, Bettering, and Ending!

Dec 20, 2022 - 43:41

Learn about an airline that decided to stop providing telephone customer service, how to improve on the B...

EP181: Playing, Placing, and Personalizing!

Dec 13, 2022 - 38:31

Learn about the value of having fun within a business, the way products differ from region to region, and...

EP180: Laughing, Enrolling, and Predicting!

Dec 6, 2022 - 33:47

Learn about hilarious product instructions, what we love–and can't stand–about health insurance, and our...

EP179: Condiments, Content, and Connections!

Nov 29, 2022 - 35:34

Learn about an environmentally friendly ketchup bottle, a song for the age we're living in, and a pre-wri...

EP178: Birdie, Squishy, and Sippy!

Nov 22, 2022 - 39:56

Learn about the rapidly changing digital landscape, an airline that's trying to make sitting in the middl...