EP171: Valyrian, Mandalorian, and Amazonian!

Learn about a playful way to serve niche audiences, incorporating pop culture into your customer messaging, and a way to get your customers engaging with you every single day… for weeks on end! Bite-Sized Delight From the Episode: • Connect the Niches Within Your Customer Base - DuoLingo's language course for High Valyrian (a conlang from Game of Thrones) connects sub-segments of their customer base in a playful, engaging way. • Every Customer Interaction is a Chance to Be Remarkable - Wistia's Terms of Service make Star Wars fans smile by referencing the infamous text scroll popularized in the movies. • Challenge Your Customers to Use Your Products More - The Kindle Challenge gamifies reading, encouraging owners to use their Kindle frequently and consistently in order to win badges. Are You Looking for Things We Referenced? • " An update is coming… to our High Valyrian course! " - from the DuoLingo blog • Experience This - Episode 161 - "Van Gogh, Oh No, and Duo!" • May the 4th Be with You - Wistia Terms of Service • Coveo - creating an AI-powered experience to help agents deliver the relevant, personalized interactions customers expect • Amazon Kindle Challenge • Rate and Review The Experience This! Show Learn more about the Experience This Show and the hosts: Joey Coleman - keynote speaker and author of " Never Lose a Customer Again " Dan Gingiss - keynote speaker and author of " The Experience Maker "

You can listen to EP171: Valyrian, Mandalorian, and Amazonian! online on Radio and Podcast. Open the player on this page to stream the available audio.

EP171: Valyrian, Mandalorian, and Amazonian! is an episode from Experience This! by Joey Coleman and Dan Gingiss (396264).

This episode is 30:26 long.

This episode was published on Oct 4, 2022.

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