
Future of Bank Segmentation Is Conversational
Jul 13, 2026 - 9:45
Radio and PodcastLive Radio & Podcasts
Ron Johnson created the Apple Store and the Genius Bar. Here is what banks can learn from him about trust, branch design, and the future of human experience in banking. In this episode of Banking Transformed, Jim Marous...
What the Apple Store Can Teach Retail Bankers is an episode from Banking Transformed with Jim Marous by Jim Marous. Ron Johnson created the Apple Store and the Genius Bar. Here is what banks can learn from him about trust, branch design, an...
This episode belongs to Banking Transformed with Jim Marous.
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Published Jun 30, 2026, 48:38 long, audio available.