Why Your Next CEO Needs More Than Tenure
Deep institutional experience isn't enough for the job ahead. New thinking alone isn't either. Your next CEO has to bring both. CEOs in fina...
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Banking Transformed with Jim Marous
Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech inf...
Banking Transformed with Jim Marous Podcast Guide
Listen to Banking Transformed with Jim Marous, a Business podcast by Jim Marous. Stream 533 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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20 of 533 episodesHow to Maximize Relationship Depth
A new account costs a bank or credit union over $400 to win, yet more than 40% go inactive within the first year. In this episode of Banking...
The Insight Gap Inside Your Bank
Your bank knows the customer. The employee sitting across from that customer usually does not. Banks and credit unions have spent millions l...
The Branch as a Digital Growth Engine
Branch networks in the United States are growing again, yet only 9% of consumers name branches as their preferred way to bank. Both facts ar...
Banking 2050: Who Owns the Customer?
Nick Cowell, Principal and US retail banking leader at Deloitte, joins Jim Marous to unpack the firm's new series, 2050: Banking Beyond, and...
What You Can't Buy From a Solution Provider
The platform may have been designed to transform the institution, but often, the institution ends up redesigning the platform instead. Two i...
How Nubank Could Reprice U.S. Deposits
Nubank can change the economics of deposits that it has never won. The Brazilian digital bank has conditional approval for a U.S. national b...
Banks Have More Data But Still Can't Get Personal
Banks and credit unions have never known more about their customers. So why does so much of banking still feel impersonal? In this episode,...
YouTube: Banking's New Front Door
We can have all the trust in the world, but still lose the moment. Consumers aren’t asking many of their first financial questions in a bank...
Why Readiness Beats AI in Banking
The five biggest U.S. banks just cleared more than $49 billion in a single quarter, and most coverage treated it as a record profits story....
Why BofA Is Betting on Branches
What if the biggest myth in banking is that customers don’t need branches anymore? Because every time Bank of America opens a new financial...
Understanding the New Fintech Charter Race
A charter can take your products. It can't take your relationships — unless you let it. In the first half of 2026, two dozen companies lined...
Winning the New War for Banking Primacy
Your dashboard says you are their primary bank. You may only be their vault. More than half of the new checking accounts opened today are ad...
2026 Mid-Year Review with Ron Shevlin
What actually mattered in banking during the first half of 2026 — and what was just noise? Jim Marous welcomes Ron Shevlin, Chief Research O...
Future of Bank Segmentation Is Conversational
Your bank has a birth date for every customer and almost no idea who any of them really are. In this Banking Insights Video, Jim Marous argu...
How to Build a 6-Minute Loan Process
A six-minute loan process comes down to a handful of decisions any institution can make. Jim Marous talks with Adam Cadmus of The Atlantic F...
Google Finance App: Why Google Doesn’t Need to Become a Bank
On June 25, 2026, Google launched a new Google Finance app. It looks like a market-data tool. It is the opening move in Google’s banking res...
Building a Modern Bank Around Partnerships
There is a quiet danger in banking. You get very good at one thing, and you keep doing it right up until the market shifts under you. Barcla...
The Bank Run That Won’t Look Like One
The next bank run will not look like a run. No crowd, no panic, just balances leaving quietly as customers’ AI agents move money to a better...
Turning New Accounts Into Primary Relationships on Day 1
A newly opened account usually starts in third place. Here is how banks turn new customers into primary relationships in the first 90 days....