Service Design in Government and Public Services Benjamin Taylor

One of the most important applications of service design is in the government or public services sector, where there is a big potential to create efficiency and meaningful change. We talk with Benjamin Taylor, who is a consultant in public services. As the founder of RedQuadrant management consultancy and a Chief Executive of the nonprofit Public Service Transformation Academy , Benjamin has a long history of innovating public services. Check out the show notes for all references and links. ________ Feedback loops are crucial in service design! Please take a moment to share your thoughts about this show at whyservicedesignthinking.com/feedback ________ Love what you hear? Please

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Service Design in Government and Public Services Benjamin Taylor is an episode from Why Service Design Thinking by Marina Terteryan.

This episode is 35:51 long.

This episode was published on Jul 1, 2018.

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