Creating Culture Claus Raasted
Jan 2, 2019 - 30:51
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Customer Journey Mapping Daniel Sunden + John Flitcroft
DOWNLOAD A FREE CUSTOMER JOURNEY MAP TEMPLATE on whyservicedesignthinking.com ! One of the first steps business owners should take in serving their customers is identifying the customer journey. As a customer interacts w...
About This Episode
Customer Journey Mapping Daniel Sunden + John Flitcroft is an episode from Why Service Design Thinking by Marina Terteryan. DOWNLOAD A FREE CUSTOMER JOURNEY MAP TEMPLATE on whyservicedesignthinking.com ! One of the first steps business owne...
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Published Sep 1, 2017, 39:42 long, audio available.
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