Creating Culture Claus Raasted
Jan 2, 2019 - 30:51
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Minisode: The Customer Journey of Pizza in 3 Countries
This is an unprecedented mini episode that will preview our next big topic – customer journey mapping. I just had a wonderful interview about with two design strategists in Europe - Daniel Sunden and John Flitcroft. Some...
About This Episode
Minisode: The Customer Journey of Pizza in 3 Countries is an episode from Why Service Design Thinking by Marina Terteryan. This is an unprecedented mini episode that will preview our next big topic – customer journey mapping. I just had a w...
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Episode Details
Published Jul 1, 2017, 13:40 long, audio available.
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