EPISODE 40: Tom Szaky at the Global Service Design Conference
Mar 10, 2020 - 26:03
Radio and PodcastLive Radio & PodcastsTogether with the city of Rotterdam, service design agency Muzus won the award for organisational impact in the public sector. The city of Rotterdam is offering a mobility service to people with special needs to make sur...
Episode 24: Winner FOR Organisational Impact IN THE Public Sector is an episode from The Service Design Podcast by David Morgan. Together with the city of Rotterdam, service design agency Muzus won the award for organisational impact in the...
This episode belongs to The Service Design Podcast.
Use the player on this page to stream the episode online.
Published Apr 19, 2018, 36:29 long, audio available.
Together with the city of Rotterdam, service design agency Muzus won the award for organisational impact in the public sector. The city of Rotterdam is offering a mobility service to people with special needs to make sure they get to the where they want. They realised, however, they did not know the people they were offering the service to. Muzus conducted qualitative research in various ways to give the city of Rotterdam insights in these users. These insights were used in various ways to offer the best service possible.
You can listen to Episode 24: Winner FOR Organisational Impact IN THE Public Sector online on Radio and Podcast. Open the player on this page to stream the available audio.
Episode 24: Winner FOR Organisational Impact IN THE Public Sector is an episode from The Service Design Podcast by David Morgan.
This episode is 36:29 long.
This episode was published on Apr 19, 2018.
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You can listen to Episode 24: Winner FOR Organisational Impact IN THE Public Sector on this page when the episode audio is available from the podcast feed.
Episode 24: Winner FOR Organisational Impact IN THE Public Sector is from The Service Design Podcast by David Morgan.
Published Apr 19, 2018 and 36:29 long