EPISODE 40: Tom Szaky at the Global Service Design Conference
Mar 10, 2020 - 26:03
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Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk 'Designing for Trust. Steph talked about the example of sesame street. In order for children to learn, they need to trust th...
EPISODE 38: Steph Hay on designing for trust is an episode from The Service Design Podcast by David Morgan. Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk 'Designing for Trust. Steph talked a...
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Published Jan 23, 2020, 32:36 long, audio available.
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