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EPISODE 38: Steph Hay on designing for trust artwork
Arts and Design

EPISODE 38: Steph Hay on designing for trust

The Service Design Podcast by David Morgan

Jan 23, 202032:36Arts and Design

Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk 'Designing for Trust. Steph talked about the example of sesame street. In order for children to learn, they need to trust th...

About This Episode

EPISODE 38: Steph Hay on designing for trust is an episode from The Service Design Podcast by David Morgan. Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk 'Designing for Trust. Steph talked a...

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Episode Details

Published Jan 23, 2020, 32:36 long, audio available.

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Questions About This Episode

What is EPISODE 38: Steph Hay on designing for trust about?

Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk 'Designing for Trust. Steph talked about the example of sesame street. In order for children to learn, they need to trust the person or puppet that thought them new stuff. Discover what Sesame Street and and the 'I love you' metric can teach you!

Where can I listen to EPISODE 38: Steph Hay on designing for trust?

You can listen to EPISODE 38: Steph Hay on designing for trust online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is EPISODE 38: Steph Hay on designing for trust from?

EPISODE 38: Steph Hay on designing for trust is an episode from The Service Design Podcast by David Morgan.

How long is this episode?

This episode is 32:36 long.

When was this episode published?

This episode was published on Jan 23, 2020.

Can I save EPISODE 38: Steph Hay on designing for trust for later?

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Are there related episodes from The Service Design Podcast?

Yes. This page shows related episodes from The Service Design Podcast when more episodes are available from the podcast feed.

Quick Answers About This Episode

Where can I listen to EPISODE 38: Steph Hay on designing for trust?

You can listen to EPISODE 38: Steph Hay on designing for trust on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

EPISODE 38: Steph Hay on designing for trust is from The Service Design Podcast by David Morgan.

What are the episode details?

Published Jan 23, 2020 and 32:36 long