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The service design podcast brings stories and inspiration about service Design and related projects to your ears.
Tom Szaky is CEO at Terracycle, a social enterprise on a mission to eliminate the idea of waste. Recently he founded a new company Loop, a g...
John Powell is design director at Hypergiant, an agency focussed on Artificial intelligence for leading global enterprises and governments....
Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk 'Designing for Trust. Steph talked about the...
Waw! What a great edition this year's conference! It was great to meet the familiar faces again, but also many new inspiring people. We walk...
You heard Chris Ferguson (Founder of service design agency Bridgeable) on this podcast before. We spoke to him as a visitor of the Service D...
In anticipation of the Service Design Global Conference in Oktober we spoke to Shannah Segal, one of the local organisers of the conference....
A couple of months ago, we noticed an interesting video on Linkedin. In this video Playmobil announced their new toolkit for professionals....
Increasing automation in our workplaces, demographic shifts and a customer-based economy are drastically changing the way we work. In order...
Tesco Bank and Modern human won the 'best in private sector' service design award for their project Phoenix. We spoke with Amjid Rasool, hea...
Fjord en West Midland Police won the award best in public sector for their project 'Developing a police force's digital experience for citiz...
Innovationsguiden won the Professional Non-Profit/Public Sector award. Innovationguiden is an ongoing project that aims to support and reinv...
Cork County Council is the second largest local authority in Ireland. They offer over 600 services to the civilians of Cork. This means they...
As we shifted from a product-based economy into a service-based economy, customers are more and more pampered with good services. To be succ...
We went to the Service Design Global Conference in Dublin where we attended lots of inspiring talks and hands-on workshops. Again, it was a...
Marc Stickdorn is a well-known person in the Service Design world. That's understandable for many reasons! He is one of the writers on the '...
New technologies, a continuously changing lifestyle and new jobs and disciplines present serious challenges in the field of education. Old e...
We can't believe its already our 25th episode! In september 2016 we published the first episode. Not sure where this adventure would lead us...
Together with the city of Rotterdam, service design agency Muzus won the award for organisational impact in the public sector. The city of R...
In this episode we speak to Hyunyim Park who won together with her team the student award for business innovation in the private sector. Tog...
In this episode we speak to the Service Design award winners for the best commercial project. Judy Mellett is director Service Design, Innov...
Ella Walding won the Service Design student award for her graduation project at the Royal Collage of Art in Londen. Together with the govern...
This year Service Design award for systemic change in education went to 'Design Managers Australia (DMA)' and Macquarie Primary School. We h...
Chris is a Service Design Strategist, founder and CEO of the Canadian Design Agency Bridgeable. At Bridgeable they work with some of the lar...
BC is a game changing technology that brings some unique benefits. For us there are some properties that make Blockchain highly interesting...
We were happy to join the Global Service Design conference again this year. During the conference we talked to speakers from all over the wo...
Tanarra Schneider is group director at Fjord Chicago where she leads a large team of talented people. She loves keeping teams motivated to d...
This year in Madrid will mark the tenth edition of the Service Design Global Conference. We talk to Birgit Mager, Alex Nisbett, and Jamin He...
Per Kristiansen one of the people who helped make Lego Serious Play into what it is today. As partner at Trivium he goes around the world tr...
Frederik Vincx is a Belgian social service designer. He graduated ten years ago and worked for six years in communication agencies as a desi...
Esben Groendal is a Danish Service Designer working in Japan. He is a former Service Design master student at Aalborg University and the ini...
Virtual and augmented reality promise to change the way we perceive our surroundings, interact with each other, create, teach and play. As t...
We recorded a special bonus episode for Service Design Day at the first of June! This episode is a compilation of interviews with Service De...
Mark Willems is pedagogical employee in innovation and ICT integration at the Gemeenschapsonderwijs, in short GO!. A Belgian governmental in...
Sanne Kistemaker is co-founder of the service design company Muzus, and teacher at Industrial Design Engineering at the Delft University of...
This is our first Arena episode! Arena is an event organised bij Knight Moves packed with inspiration, learnings and hands-on action on some...
Frederik Kraft is Senior Expert Change & Transformation at Deutsche Telekom, one the world's leading integrated telecommunications companies...
Sophie Andersson is strategic designer at Transformator Design, a Stockholm based Service Design agency. At Transformator they design servic...
Gayle has recently completed a PhD at The Glasgow School of Art in which she responded as a researcher and a designer to difficulties young...
Kaarel Mikkin is de co-founder of service design & branding consultancy Brand Manual. An international agency establish in Tallinn and Stock...
Erik Flowers is the Principal Service Experience Designer at Intuit, and Megan Miller is a Senior Service Designer for Stanford University's...
With our mobile podcast studio we walked around the Global Service Design Conference and bumped into some very inspirational people! We talk...
Simone Carrier in head of service design at FutureGov, that focusses on service design project for governments. Together we talked about wha...
Jesse Grimes has been practicing service design from the very beginning of its existence. He's a senior service designer at Informaat and pl...