Ep. 243: Cutler Andrews When an 8% Donor Base Funds a University: Unlocking Hidden Alumni Engagement Opportunities

The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders by Bain & Company

Episode 243: At Emory University, 99% of donations come from just 8% of donors. It's a small alumni minority funding almost the majority of the university. This raises a big question: How do you cultivate loyalty among e...View more