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It's Personal: Insights for better service delivery with the NAO's Kate Caulkin
In episode three of It's Personal, created in partnership with KPMG, Jess Bowie and Jo Thomson continue their exploration of what makes great public services in the digital era. Jess and Jo hear first from three citizens...
About This Episode
It's Personal: Insights for better service delivery with the NAO's Kate Caulkin is an episode from The Civil Service World Podcast by Civil Service World. In episode three of It's Personal, created in partnership with KPMG, Jess Bowie and J...
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Published Sep 25, 2025, 00:26:13 long, audio available.
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