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It's Personal: How is HMRC improving customer services?
In episode four of It's Personal, created in partnership with KPMG, Jess Bowie and Jo Thomson continue their exploration of what makes great public services in the digital era. In one way or another, HM Revenue and Custo...
About This Episode
It's Personal: How is HMRC improving customer services? is an episode from The Civil Service World Podcast by Civil Service World. In episode four of It's Personal, created in partnership with KPMG, Jess Bowie and Jo Thomson continue their...
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Published Nov 6, 2025, 00:24:31 long, audio available.
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