How a senior civil servant uses AI day-to-day: In conversation with Megan Lee Devlin

In this episode, we speak to Megan Lee Devlin – DG for Service Transformation at the Ministry of Justice – about practical, responsible AI adoption in government. Megan shares how she uses AI day-to-day, from making the most of the general tools licenced by her department to the no-code tools built by civil servants themselves. She also tells us about bespoke, large-scale tools like Justice Transcribe, which has halved the time probation officers spend on admin. She offers advice on building capability, overcoming challenges like hallucinations, and how leaders can support a wider adoption of AI through curiosity, connection and responsible championing. Hosted by Suzannah Brecknell, editor-in-chief, Civil Service World. Recorded and produced by Podot.

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How a senior civil servant uses AI day-to-day: In conversation with Megan Lee Devlin is an episode from The Civil Service World Podcast by Civil Service World.

This episode is 00:28:06 long.

This episode was published on Jan 23, 2026.

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