
The Housefly Effect and Other Nudges That Change Behavior Brainfluence
Dec 16, 2025 - 29:09
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In this Brainfluence episode, we discuss some surprising customer experience findings from a Harvard Business Review study. Our guest, Mauro Carobene, VP and Global Head of Customer Interaction Suite at Tata Communicatio...
Better Customer Interactions: New HBR Study is an episode from The Brainfluence Podcast with Roger Dooley by Roger Dooley. In this Brainfluence episode, we discuss some surprising customer experience findings from a Harvard Business Review...
This episode belongs to The Brainfluence Podcast with Roger Dooley.
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Published Aug 18, 2024, 30:13 long, audio available.